Attracting, recruiting, and retaining the best talent is one of the biggest challenges facing organizations today. For employers of all sizes, in every industry, it is getting harder to get the great candidates they need to come in the door. The people they do manage to hire are less likely to stick around for very…
I’ve said it before: undermanagement can be difficult to identify. And yet, it is the number one cause of the most common preventable problems in the workplace. How is undermanagement going unnoticed? There are two factors at play here: managing people is getting harder, and there are seven key areas of management with which leaders…
Managers who are convinced they don’t have time to manage almost always spend lots of time managing people anyway. That’s because whenever a manager avoids spending time up front making sure things go right, then things almost always go wrong. Small problems pile up and grow until they become so big that they cannot be…
It’s always been hard to manage people. Managers have always been stuck in the middle between the employer and the employee, trying to negotiate their competing needs and expectations. But today, managers are telling us that it is harder than ever before. And it is resulting in an ongoing epidemic of undermanagement. Not only are…
Undermanagement can be difficult to identify. After all, everyone at work is surrounded by metrics and meetings all the time. It may seem like management is ever-present. But what is missing in most workplaces is the human element of management: managers providing direct reports with the guidance, direction, support and coaching that they need to…
All your employees come to work with different levels of ability and skill: different backgrounds, personalities, styles, ways of communicating, work habits, and motivations. Some of them need more guidance than others. One employee needs the details spelled out, while another has the details memorized. One responds best if you ask questions, while another prefers…
Nobody likes confrontations, especially when it’s a confrontation with an employee you manage. Difficult conversations only seem to make things worse, resulting in hurt feelings or maybe even broken trust. Sometimes, if a resolution can’t be found, you even have to fire the employee in question. And that means yet another, even more difficult, confrontation….
Accountability is a hot watchword in just about every business. But what does it really mean? Simply put, accountability means having to answer for one’s actions. When business leaders chant the slogan of “accountability,” what they are trying to do is spread the following message to employees: behave knowing in advance that you will have…
If an employee doesn’t get “enough” work done—they need to increase productivity—then there are only three logical possibilities: that employee needs to work either more, faster, or both. Simple, right? Just keep that employee in their chair and keep a fire lit under it. But it’s rarely quite so simple. Here’s what usually happens: Assuming…
Micromanagement, when it occurs, is usually the result of an anxious manager who wants to make sure that everything is getting done the right way, at every step of the way, by overseeing the project from start to finish. The thing is, managers should make sure that everything is getting done the right way, every…