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Avoid these 5 bad attitudes at work

Attitude may be intangible, but it really matters. You cannot always control your feelings (nor should you necessarily try to). But feelings are on the inside. Attitude is what you show everyone else on the outside—and that is always under your control. Everybody has bad days or bad moments. But, even if you are not…

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Improve productivity by practicing good email hygiene

We all know it but don’t often say it—email is a huge productivity killer. Like clockwork, as soon as we are about to start working on a task or project, an email pops into our inbox. We may try to ignore it, and it may work for a little while, but the distraction of that…

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Magnet attracting people traffic on yellow background

When You Don’t Have Authority, Use Influence

When work is highly collaborative, there arises an authority conundrum. When there’s a problem or delay, and you’re left to work things out at your own level, nobody has the power of rank to resolve things swiftly and efficiently. In those situations, my advice has always been: when you don’t have authority, use influence. But…

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The Go-to Person’s Guide to Great Meetings

Meetings can be great opportunities, but not all meetings are great. There are really only three good reasons for a meeting: To create a feeling of belonging and togetherness To communicate a bunch of information to a bunch of people, in the same way, at the same time To brainstorm about a project, or deal…

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Practicing extreme alignment will set your remote team apart

The folks at Fellow recently posed this question on Twitter: What is the most underrated management skill? My answer? Alignment. Alignment — Bruce Tulgan (@BruceTulgan) October 6, 2020 Alignment has become a huge focus of my work with clients over the past decade or so. As silos have broken down across organizations and high levels…

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Trust is required for progress. Here’s how to build trust on remote teams.

“I believe that all human progress begins with trust.” This was something Frances Frei said to me in a recent conversation we had about transforming toxic workplace cultures. And research seems to support this belief. In one Harvard study, employees in high-trust companies reported: 50% higher productivity 40% less burnout 74% less stress and 76%…

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Making people-first decisions at TGI Friday’s

In my 27 years with RainmakerThinking, I’ve been able to experience firsthand what it’s like working in a wide range of industries. One of the most challenging and demanding is the restaurant industry. And each of those restaurants—no matter how big or small—is responsible for the livelihoods of so many people. We have been living…

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Nine words that help the NBA build better leaders

If you want to talk about an organization that supports top talent and strong values, the NBA is an obvious choice these days. From being leaders in their approach to coronavirus protocols (even though those protocols aren’t always convenient or easy), to supporting players in their expressions of protest (no matter what form those expressions…

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How the three part follow-up helps you get better and better at working together

One of the fundamental tenets of go-to-ism is to keep getting better and better at working with others. After all, in today’s high-collaboration workplace, your results are only as strong as the team behind them, right? It’s no longer enough to simply be the technical expert or the best at what you do—your success depends…

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Is This the ‘How to Win Friends and Influence People’ for the Post-pandemic Era?

When I wrote The Art of Being Indispensable at Work, I never intended it to be a career guide for the post-pandemic world. But it might as well be. It’s about how to succeed in the midst of change and uncertainty. It’s about navigating shifting priorities and unclear lines of authority. It’s about how to…

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