Tag Archives: performance coaching
Leaders and Managers: Don’t Be Afraid to Solve Small Problems!
Nobody likes confrontations, especially when it’s a confrontation with an employee you manage. Difficult conversations only seem to make things worse, resulting in hurt feelings or maybe even broken trust. Sometimes, if a resolution can’t be found, you even have to fire the employee in question. And that means yet another, even more difficult, confrontation….
The Basics of Coaching-Style Management
Many managers tell me, “I’m not a natural leader. I’m a _____.” You fill in the blank: accountant, engineer, doctor. They say, “I don’t really enjoy managing. It involves a lot of difficult conversations.” What these managers are really saying is that they don’t know how to talk to their employees about the work in…