The fact is that despite the collaboration revolution, with its flatter organizations and self-managed project teams, there is always somebody in charge who is making decisions. Choices are considered up and down the chain of command. At your own level, there will always be conflicts that can’t be worked out. What can you do?…
Keep your eyes and ears open for valuable intelligence up and down the chain of command. That doesn’t mean listening to and spreading gossip. It means learning from your direct reports about what’s happening on the front lines, from your boss about what’s occurring in the executive boardroom, and from everyone else about anything in…