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Are We All Millennials Now?

Workers of all ages today rely every day on their immediate managers for help meeting their basic needs and expectations and dealing with a whole range of day-to-day issues that arise at work. Workers of all ages today are more likely to disagree – often privately and sometimes openly – with their employers’ stated missions,…

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Soft Skills: Teaching Proactive Learning

Before any individual can possibly succeed at “critical thinking,” that person has to know some things. That way will have something — anything really — about which to think critically. Step one: Know something! Or know how to do something! Or have an appreciation for multiple competing perspectives about something — anything!

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The Basics of Coaching-Style Management

Many managers tell me, “I’m not a natural leader. I’m a _____.” You fill in the blank: accountant, engineer, doctor. They say, “I don’t really enjoy managing. It involves a lot of difficult conversations.” What these managers are really saying is that they don’t know how to talk to their employees about the work in…

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