Tag Archives: communication
What Is High-Structure, High-Substance Dialogue?
Our research shows that when things are going wrong in a management relationship, almost always, the common denominator is unstructured, low substance, hit-or-miss communication. With the added complications of managing some combination of remote, hybrid, and in-person employees, managers are more prone to low-structure communication than ever. The key is to replace the unstructured, low…
Break Free from the Vicious Cycle of Undermanagement
Managers who are convinced they don’t have time to manage almost always spend lots of time managing people anyway. That’s because whenever a manager avoids spending time up front making sure things go right, then things almost always go wrong. Small problems pile up and grow until they become so big that they cannot be…
The Fundamentals Are All You Need
Managers today are under a lot of pressure. The bar keeps being raised. They are responsible for more and more employees. More of the people they manage are working in areas of expertise that the manager doesn’t know much about, or maybe knows almost nothing about. Managing people is getting harder, and it can be…