Research services
For any training initiative of any scope, we will work with you in advance to learn as much as we can about your organization and the issues you are facing so that we can customize the training to fit your particular needs. We will ask you to complete a simple management practices questionnaire and also to help us conduct advance email interviews with training participants and sometimes other constituents. In addition, we will ask you to participate in a brief conference call with Bruce in order to walk through the content and delivery plan and make any final adjustments prior to the actual training. This preparation is part of our standard operating procedure and is conducted at no additional cost.
Because we have been conducting workplace interviews and focus groups since 1993, many of our clients choose to take the research stage a giant step further.
Following a review of the data from our standard advance questionnaire and email interviews, Bruce will come on-site and personally conduct focus groups and interviews with your leaders, managers, supervisors, and staff. Bruce will then provide you with a written report as well as a high level briefing on his findings and recommendations by telephone conference or in person.
With your help, Bruce will be able to conduct a series of four focus groups in the course of one morning and as many as six one-on-one interviews in a single afternoon. In an ideal process, Bruce would hear from every person in your organization through focus groups and interviews. In all but the smallest organizations, this is usually cost prohibitive. We will work with you to determine an appropriate sample for a mix of focus groups and one-on-one interviews sufficient for Bruce to gather reportable qualitative data---in order to offer meaningful interpretations and actionable conclusions as well as comparisons to other employers.
Bruce Tulgan's new book, 
Bruce Tulgan's recent best-seller, 
Bruce Tulgan's book, 
We released