Bruce held our partners spellbound for two and a half hours.
Graham Baragwanath, Managing Partner (fmr.), Deloitte Consulting Canada
Sep 6, 2016

Have a SUPERSONIC September!

From Bruce

Well, it’s just after Labor Day, the unofficial end of Summer. I hope you had a great one. We are recharged and getting ready for a supersonic Autumn! I hope you are too!!

Meanwhile, we are pleased to report on the results from our August survey asking which is more important in an employee: hard/technical skills or soft skills. As you will see if you click on the results below, soft skills won by a landslide. Why? After all, you absolutely must have hard/technical skills in order to do a job in the first place. Without the hard skills, you simply cannot do the work. So I have to assume that soft skills won because the hard skills are almost taken for granted: You can’t be a nurse unless you’ve been educated and certified. You can’t be a computer programmer unless you can write code. And so on. You either have the hard skills or your employer will teach you. But soft skills are far more elusive, harder to measure, harder to teach, and the impact of poor soft skills is sometimes more subtle until the consequences come crashing down. The cliché is that, “people get hired for their hard skills, but they get fired because of their lack of soft skills.” I’ve written a lot about this, including some of the articles published this past month (see the links below).

This month’s survey question is one we’ve asked hundreds of thousands of managers over the last two decades. This month we are putting it out there for managers and non-managers alike: What do you think is the most difficult aspect of being a leader/manager/supervisor of other people in the workplace? Please take a few moments to click through and take the survey and enter to win a RainmakerThinking Swag Bag!

Have a Supersonic September! Stay strong!!


CLICK HERE for the full results of our August survey

CLICK HERE to take our September Survey & Enter Our Sweepstakes


Check out the links below of interviews and articles featuring our work over the past month. As usual, most are very “how to” oriented pieces with tips and tools and techniques. I hope you find some useful takeaways!


5 tips to better understand millennial managers

If you haven’t had a Millennial manager, you will soon. How are they different?
September 6, 2016


Developing the Next Generation of Leaders

There are three keys HR leaders must know to develop young leaders.
August 31, 2016

Successful Meetings

How to Keep Millennials Engaged in Their Jobs

Create meaningful roles for your Millennials to keep them engaged!
August 29, 2016


Hiring the Best Millennials – Make Soft Skills a Requirement

Build soft skills into your job requirements to hire the BEST Millennial applicants!
August 29, 2016

Information Week

Managing Gen Z: A Primer For IT Managers

Are you prepared for second wave Millennials in your organization?
August 28, 2016


Millennials in the Workplace: Lost Hope or Our Only Hope?

Millennials get a bad rap, but do they deserve it?
August 25, 2016

Fire It Up! with CJ Liu

Millennials: How to recruit and train them?

Video podcast with CJ Liu, talking about how to manage Millennials!
August 24, 2016


How Companies Can Adjust Pay Structures To Help Ambitious Millennials Make More

The younger an employee is, the more short-term and transactional they are.
August 24, 2016

Learning & Development Professional

Six steps to improve employee work quality

Six steps you can take to improving the quality of your employee’s work.
August 24, 2016


The Perfect Solution To Improve Time Management For Employees

Solve your employee’s time management problem!
August 24, 2016


Can Managers Teach “Old-fashioned Professionalism” to Today’s Young Talent?

Teaching the soft skills of professionalism.
August 23, 2016

Successful Meetings

Tips to Engage Millennials

Millennials work better if they feel engaged – here’s how to engage them!
August 19, 2016

Leadership & Management Books

Management Challenge: When an employee needs an attitude adjustment

What’s a manager to do when an employee has a bad attitude?
August 19, 2016


Teamwork: Using Influence to Get Things Done

Using your personal influence is a major part of effective teamwork.
August 19, 2016


When Mom Wants to Sit in on a Son’s Job Interview

Millennials themselves present a lot of challenges, but how do you handle their parents?
August 18, 2016


The Keys to Working Well with Millennials

If you’re struggling to work with Millennials, here are the keys to working together better!
August 17, 2016

Learning & Development Professional

How to coach employees for faster performance

It’s possible to manage your employees to higher productivity – coach them to be faster.
August 17, 2016


Deliver a Killer Message – Attract Millennial Developers Using Their Language

How do you attract Millennial tech talent? Speak their language!
August 17, 2016

Total Retail

Free Chapter: Not Everyone Gets a Trophy

Get a free sample chapter of my book, Not Everyone Gets a Trophy.
August 17, 2016

Business Insider

26 Signs You’re About to Be Fired

Look for one or more of these signs to know you’re about to be fired.
August 12, 2016

RainmakerThinking Video Series

Macro Forces of History – Affecting Gen X & Millennials

How have the macro forces of history shaped Gen X and Millennials?
August 11, 2016


Building the Next Generation of Leaders: Five Tips for Turning Top Talent into Managers

Many think Millennials are too self-centered to be good managers – here are 5 tips for turning them into leaders!
August 9, 2016

Manufacturing Stories

LEAN Techniques: Building and Fostering Teamwork

Build real teamwork in your organization for optimum efficiency.
August 9, 2016

Training Magazine

Teaching Positive Attitude

You can adjust your employee’s attitude as a manager, here is how.
August 8, 2016

The Sweeney Agency

5 Ways Millennials Have Reshaped the Workplace for The Better

Millennials get a lot of flak in the workplace – but they deserve some credit!
August 8, 2016


Communication 101

A web exclusive for ATD members – communication 101 for Millennial employees!
August 2, 2016

The future of work from a Millennial’s perspective
What do Millennials envision their own work future to be?
August 2, 2016


Good Customer Support Skills Stay with Workers for a Lifetime

Great customer service is a soft skill that will last beyond just one job
August 1, 2016

Manufacturing Stories

LEAN Techniques: Improving Interpersonal Communication on Your Team

Part 3 in the LEAN Techniques series for Manufacturing Stories
August 1, 2016



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