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The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems

The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems

Bruce Tulgan’s newest book from Wiley/Jossey-Bass is out! Order Now!                     For bulk orders, please message mail@rainmakerthinking.com or call 203.772.2002.   The 27 Challenges are the problems with which managers most often struggle along with the best step-by-step solution, based on twenty years of workplace research conducted by RainmakerThinking, Inc.. The [more]

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The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems

For more than two decades, RainmakerThinking, Inc. has asked hundreds of thousands of managers a simple question: “What are the most difficult challenges you face when it comes to managing people?”

Despite the diversity of people and situations, the same basic challenges come up over and over again:

  • How do you manage employees who are not so good at managing themselves?
  • How do you help an employee speed up and get more work done?
  • How do you help an employee slow down and improve quality?
  • How do you manage an employee who has an “attitude problem”?
  • How do you retain the superstars?
  • How do you lose the losers?
  • And so on…

But here’s the most powerful finding of all: It turns out that, no matter what the specific challenge, when things are going wrong in a management relationship, almost always, the common denominator is unstructured, low substance, hit-or-miss communication. And almost always the most effective solution turns out to be applying the fundamentals of management.

Bring in Bruce Tulgan to share the latest from our decades of research on the proven best-practices of the most effective leaders today. Bruce helps managers:

  • #1, Learn to identify and avoid the vicious cycle in which most managers get stuck:
    Managing on autopilot -> False sense of security -> Small problems have space to fester and grow -> Problems inevitably blow up -> Manager (and others) pulled into firefighting mode -> Things get “back to normal,” managing on autopilot.
  • #2, Break the cycle and gain control of your management time by committing to consistently practicing the fundamentals of high-structure, high-substance leadership communication.
  • #3, Walk through the 27 most common challenges managers face, one by one, and see—-one challenge at a time—- how the most effective managers apply the fundamentals of management to gain control of any situation with a step-by-step solution to the problem at hand.

Based on our ongoing research since 1993, as well as Bruce’s best-selling books It’s Okay to Be the Boss (2nd edition 2014) and The 27 Challenges Managers Face (2015), Bruce walks participants through their own real life challenges managing real people in the real world. Along the way, he provides entertaining stories, hilarious insights, and powerful step-by-step solutions to (nearly) all of your management challenges.

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Additional Details and Learning Objectives

Learning Objectives/Outcomes

  1. Learn to identify and avoid the vicious cycle in which most managers get stuck:
  2. Learn the most common ways that managers spend their management time and techniques for gaining control of your management time.
  3. Learn the back-to-fundamentals approach of high-structure, high-substance leadership communication.
  4. Learn from applying the fundamentals to numerous management case studies.
  5. Learn how to apply the fundamentals to your own daily management challenges.
  6. Walk through the 27 most common challenges managers face, one by one, and see—-one challenge at a time—- how the most effective managers apply the fundamentals of management to gain control of any situation with a step-by-step solution to the problem at hand.

 

The 27 Challenges Managers Face

  1. When Going from Peer to Leader
  2. When Coming from the Outside to Take Over Leadership of an Existing Team
  3. When Bringing Together an Entirely New Team
  4. When You are Welcoming a New Member to Your Existing Team
  5. When Employees Have a Hard Time Managing Time
  6. When an Employee Needs Help with Interpersonal Communication
  7. When an Employee Needs to Get Organized
  8. When an Employee Needs to Get Better at Problem Solving
  9. When You Have an Employee Who Needs to Increase Productivity
  10. When You Have an Employee Who Needs to Improve Quality
  11. When You Need an Employee to Start “Going the Extra mile”
  12. When Your Employees Are Doing “Creative” Work
  13. When the Employee You Are Managing Knows More About the Work Than You Do
  14. When an Employee Needs an Attitude Adjustment
  15. When There is Conflict Between and Among Individuals on Your Team
  16. When an Employee Has Personal Issues at Home
  17. When There Is a Superstar You Need to Keep Engaged
  18. When You Have a Superstar You Really Want to Retain
  19. When You Have a Superstar You Are Going to Lose for Sure: How to Lose That Superstar Very Well
  20. When You Need to Move a Superstar to the Next Level to Develop as a New Leader
  21. When Managing in an Environment of Constant Change and Uncertainty
  22. When Managing Under Resource Constraints
  23. When Managing Through Interdependency
  24. When Managing Around Logistical Hurdles
  25. When Managing Across Differences in Language and Culture
  26. When You Need to Renew Your Management Relationship with a Disengaged Employee
  27. When You Need to Renew Your own Commitment to Being a Strong, Highly Engaged Manager